Simple Ways to Fix a Frozen Chromebook – We request publication of our article without sponsorship, as we do not yet have the funds to cover publication costs. Thank you for understanding.
There is a good chance that you will lose all your unsaved progress if you have aChromebookor any computer that is frozen. The only way to recover a frozen computer is to force restart it. Therefore, only consider a force restart as a last resort.
Windows and MacBookOS laptops offer a force restart by holding down the power button for five to ten seconds, it’s not a different story forChromebookusers as well.
Table of Contents
What prevents a Chromebook from responding?
Multiple processes running in the background can cause high resource usage that prevents yourChromebookfrom responding. Apart from this, here are some other reasons that cause the problem.
- ChromeOSproblems
- Internal/external hardware problem
- A problem with the recently installed application
What can I do if my Chromebook freezes?
Multiple heavy processes running in the background can freeze theChromebook.So the first thing you would want to do is let it sit for a while.
Another thing you should do to check if you have a frozenChromebookis to press the num lock key.The keyboard LEDlight , or the key itself, should not respond if theChromebookis frozen.
If nothing responds, the only thing you can do is perform a hard reset.
Restart your Chromebook
If you force restart yourChromebook, you will lose all unsaved work. So before performing a shutdown, make sure to save all your tasks. Here are some ways you can restart yourChromebook.
Using the power button
A simple way to force a PC to shut down is to hold the power button for three to five seconds. The powerbutton/key can be located on or just above the keyboard.
SomeChromebooksmay have the power button on their side. If you don’t have a power button on your keyboard, check to see if there are any circular buttons on either side of yourChromebook.
The power button will have anLEDlight on. However, if you have a power key on your keyboard, it will have a power sign. Both the power button and key are easily accessible, making them difficult to miss.
Using Refresh and the power button
You can find the refresh key usually above the3 and 4 number keys on your Chromebook. The power button, as mentioned above, can be located near the keyboard or even on the sides.
Press and hold the refresh button for four or five seconds, then press the power button. This will directly restart yourChromebook.
normal shutdown
If yourChromebookis not completely frozen but has a delayed response, we recommend that you save all your tasks and perform a normal shutdown. Only perform a forced shutdown when absolutely necessary.
Follow the steps to perform a normal shutdown. Please note that this step will only work if yourChromebookis slow.
- Press the notification button at the bottom right of the screen.
- Click the power button to turn it off.
Once the laptop restarts, try running it for a few hours. If you are facing frequent systemcrashes/freezes, perform the necessary steps mentioned below.
Remove connected hardware
First, remove any peripheral devices, such as aUSB mouse, keyboard, or any storage device from theChromebook. Peripheral devices are known to cause compatibility issues. Remove these devices and try to use the laptop.
Finish the application process
Most likely, you are facing a frozen screen due to resource-intensive tasks. If that is the case, you can try stopping the background process.
- PressSearch + Escsimultaneously to open Task Manager.
- Click the process with highRAM and CPUusage , then click End Process.
Uninstall app
Certain programs are known to cause various system malfunctions such as system freezing. Therefore, try to uninstall any suspicious applications that may be causing the problem. If you start facing the problem after installing any app, it is better to uninstall it immediately.
- Click the round icon at the bottom left of the screen.
- Click the up arrow.
- Here, find the app you want to uninstall.
- Right click on it and select uninstall.
- ClickUninstall/Remove.
Drain battery
You can try draining the battery completely if yourChromebookkeeps freezing. First, drain the battery by leaving it on for a few hours. Once the battery runs out, press the power button four or five times to drain all the capacitors.
Now, let theChromebooksit for about an hour to let all the components cool down. Once all parts are cool, plug in the charger and turn on the laptop.
Start Chromebook without battery
To start aChromebookwithout a battery, you must first remove the back panel. Remove the battery, connect the charger and turn on the laptop. Your laptop will turn on as long as you have the power cable connected. You may need to replace the batteries if the laptop freezing problem stops.
If the laptop still freezes, you may need a factory reset.
Perform factory reset
If nothing works and theChromebookfreezing prevents you from entering the operating system, perform a factory reset. However, resetting the operating system will remove all applications, including personal files and folders. Therefore, only perform a factory reset as a last resort.
- Restart theChromebook and press Ctrl + Alt + Shift + Rsimultaneously on the login screen.
- Once the reset window opens, click onPowerwash and Revert.
- Now follow the reset process to completely erase yourChromebook.
Repair Chromebook
If yourChromebookis still experiencing random crashes, it is possible that some internal component is faulty. So, if none of the above solutions fix yourChromebook, check if the laptop is still under warranty. If so, you can repair these defective parts for free.
In case the laptop warranty has expired, you can simply take it to the nearest laptop repair shop to fix the freezing issue.