How to Permanently Delete Ubisoft Account

Can I permanently delete my Ubisoft account? Do you have a Ubisoft account to use in some games,

But don’t want to use it anymore and would like to delete it along with all your data? Below we explain if it is possible to delete your account and how to do it.

Can I delete Ubisoft account permanently

If you have paid Ubisoft subscription to Ubisoft Plus, first unsubscribe as explained in this unsubscribe post, subscribe to UbisoftPlus, and only then proceed with the deletion of the account. 

In order not to run the risk of being charged to your credit card after account deletion.

1. Log in to your Ubisoft account account.ubisoft.com/en-US.

2. In the left menu click Account Information.

3. On the right side scroll down the entire page until you see the field “Closing your Ubisoft account”, and click Close Account.

4. The screen will open specifying what you will lose with the deletion. The exclusion process will take 30 days, within this time you can cancel the process.

 Select the box I have read the information above and want to proceed with the termination, and click the Close my account button to confirm.

5. Click the Exit button.

Okay, the process has started, you will receive an email confirming that the deletion will be carried out within 30 days. In this email, there is a link for you to reactivate your Ubisoft account within 30 days.

I have two Ubisoft accounts, can I merge them?

Ubisoft does not allow account unification, but support can transfer your games from one account to another if you want to dispose of any of them. 

In this process, only computer games can be transferred from one account to another. But rewards, challenges, achievements, game progress, currency, or in-game content are not transferred.

1. Log in to this Ubisoft support page www.ubisoft.com/en-us/help/contact .
2. Scroll down to field Still need help? and write your request by entering usernames of the Ubisoft accounts, email addresses for the accounts you want to merge and whether you want the other account to be terminated .
3. Click Add files and attach purchase receipts for the games you want to move.
4. Click Send my case (if you want to talk to them via email) or click Start Chat (if you want to chat with them).

Then just wait for the answer by email or chat with the attendant, depending on the form of contact you chose.

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